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Learn more about Klarna

Pay now

Pay directly when placing your order. No credit card number, no extra passwords, no worries.

pay later

Only pay for what you like. Review your order first and then decide what you want to keep.

Pay in installments

Pay your orders in installments and at your own pace. You decide how much you want to pay monthly.

General

What is Klarna?

Klarna is one of the leading payment providers in Europe and a licensed bank that is fundamentally changing the payment experience for buyers and sellers. The company, founded in Sweden in 2005, enables online shoppers to handle outstanding payments immediately, later or in installments quickly, easily and securely. Klarna works with more than 130,000 retailers such as Asos, Spotify, MediaMarkt and Deutsche Bahn and currently employs more than 2,500 people in 14 countries. In 2014 Klarna took over Sofort GmbH; In 2017, Billpay GmbH was acquired. The company's investors include; Sequoia Capital, Bestseller Group, Atomico, VISA and Permira. More information can be found atwww.klarna.gb

Is it safe to shop online with Klarna?

Definitely! Shopping online couldn't be more secure than with Klarna. In a store, you can always touch and check the goods you want to buy before paying for them. We believe that online shopping should be no different. That's why Klarna purchase on account gives you the opportunity to check your goods first and pay later.

Our goal is to make shopping easier and safer - smooth. That is why we take drastic measures to protect you as a buyer against fraud and unreliable online retailers. Whenever you see the Klarna logo in an online store, you can be sure that the store is trustworthy and meets our strict requirements.

Klarna is also certified by TÜV Saarland and Trusted Shops. Certificates give you as a consumer positive indications of the quality of the services and products. The associations registered under "the TÜV" are known worldwide and the certificates promote the highest international reputation. TÜV Saarland has concentrated on customer-oriented services outside the traditional official fields of activity. Every year, TÜV Saarland ensures that our business model is serious and that Klarna offers secure payment methods through a detailed investigation.

Klarna has been a “Trusted Shops Authorized Partner” since 2011 and as an “authorized partner”, Klarna's processes are perfectly adapted to the Trusted Shops quality criteria. The Trusted Shops quality criteria are based on national and European laws that are important for online shopping. They take into account the current judgments and requirements of consumer protection organizations or go even further. Read more about the Trusted Shops seal of approval here.

In addition, Klarna Buyer Protection protects you with every purchase from Klarna. This is an agreement between you and Klarna that allows you to shop online safely. To ensure that the Buyer Protection Directive applies, you as a consumer must make the purchase from an entrepreneur. Please note that the Buyer Protection Directive only applies to payments made with Sofort if it is expressly stated on the payment method selection page in the merchant's online store.

I have more questions about my payment. Can I speak to someone from Klarna?

Yes of course! You can chat with us in the app at any time or call us on 0221 669 501 10

Heritage

Our heritage can be traced back to the early days of banking where trusted members of a community would take care of everyone's valuables. For more than four generations, the highly regarded Jain family (our founders) has held these positions, gaining the trust and respect of many thousands of customers from all around the world.

Four Generations Of Expertise

As each generation takes a bigger and bolder step forward, our master jewellers become more skilled and our operations become more efficient, bringing the cost of owning diamond jewellery within the reach of all. It is this sense of fairness that drives our business and helps us deliver affordable, ethical, high-quality diamond jewellery(Rings,Earrings,Pendants,Bracelets) to everyday people in more than 70 countries around the world. In turn, these principles have seen our brand grow into one of the most trusted and respected diamond jewellers in the world.

1st Generation

The Jain family is trusted by local communities as the preferred bank for people wanting to secure their treasures, jewellery, valuables and money.

Heritage First Generation
Heritage Second Generation

2nd Generation

Building on the reservoir of trust built up within communities, the Jain family start crafting beautiful jewellery for local people wanting to express their love.

3rd Generation

As the third generation of the Jain family business takes the helm, jewellery design is taken to a new level, as precious stone, diamonds and platinum are used for the first time.

Heritage Third Generation
Heritage Fourth Generation

4th Generation

The most recent generation of the Jain family takes the business global with the Diamonds Factory brand becoming one of the most loved and trusted purveyors of quality jewellery.

Be Part Of Our Future

Whilst our story is still being written, we hope that you will be part of our future and become one of the 50,000 + happy customers whom we have had the pleasure of serving. If you require any further information about our heritage, please do get in touch with our Customer Care Team on 0207 138 3672 0207 138 3672 , or enter into a Live Chat

@diamondsfactoryworld